Frequently Asked Questions

 

Answers

  • How can I place my order?  Orders may be place by Phone by calling  516-741-3330.  We are available from 9am to 5pm EST,  Monday through Friday. We also accept E-mail orders. Our e-mail address is: PMJCOINS@AOL.COM. PLEASE NOTE: a fee of $15 will be added to all orders to cover shipping and handling. Additonal shipping charges may apply.
  • What if I get an answering machine when calling to place an order? If no one is available to take your call, please leave your name and number where you can be reached. A representative will return your call promptly.
  • What is your return policy? All customers receive a full 7-day return privilege from the day your order is received by you. Reutrned items must remain in their original holders or packaging.
  • What types of payments do you accept? For fast and safe service, orders may be placed through our secure check-out. We accept most major credit cards. Just add the item to be purchsed to your cart, proceed to checkout, and complete the credit card order form. Credit card orders will be filled within 48 hours. Orders accompanied by money orders will be shipped within 24 hours. Orders accompanied by checks will be shipped within 48-72 hours, once deposited funds have cleared.
  • Can special orders be filled? If there is a special numismatic item you cannot find on our website listing, please call, fax or e-mail us with your request. We are continually adding to our inventory, and would be happy to obtain your special item at the best possible price. We also accept want lists by mail, fax, or e-mail.